Charge
Why is there a charge on my card?
It's a charge for one of our health and wellness products.
Who is Veralabs?
We are a health and wellness company dedicated to providing high-quality products and services to enhance your well-being. Our offerings include a variety of wellness products.
Why are you charging us?
This charge is most likely for one of our health and wellness products you purchased.
Doesn't ring a bell?
If the product names don’t sound familiar, it’s possible that a family member, friend, or colleague made the purchase using your card. In most cases, the confusion arises from someone else at the same household or workplace making the purchase.
Can we get an invoice for the charges?
Every time we bill you, we send an invoice to the email address provided during the purchase. If you need another copy of the receipt, please email us at hello@veralabsco.com.
Can we get a refund?
Refunds depend on the product you bought. Each has its unique refund policy. Please contact us at hello@veralabsco.com to inquire about the refund policy for your specific purchase.
Any further questions?
If you have any other questions or concerns, please reach out to us at hello@veralabsco.com. We are here to help and will resolve any issues promptly.